We reply on business days, usually within one day
Restory AI is an operations director powered by AI: it shows your business's revenue, sales and other metrics, answers questions about them by voice or text, and sends daily reports. Below are answers to common questions and how to reach us.
Email: support@restory-ai.com. Please include your account email, the organization name and the app version (Profile → bottom of the screen).
The sign-in code doesn't arrive. Check your spam folder and the address you entered. A new code can be requested after a minute. If there is still no email, write to us and we will help manually.
I was invited to an organization — what now? Open the link on an iPhone. If Restory is not installed yet, the page saves the code and opens the App Store; after your first sign-in, choose “Join with an invite” — the code will already be filled in.
Dashboard data lags behind. Refresh frequency depends on the connected source. The source card inside a location shows when the data was last updated, and the progress of the history backfill if it is still running.
The Home Screen widget doesn't update every minute. That is how iOS works: the system decides when to wake widgets, typically every 15–30 minutes. Opening the app refreshes the widget immediately.
How to delete my account. Profile → Team → Delete account. The profile, access rights and history are removed permanently.
Pricing and payment. The plan depends on the number of locations and is agreed by the company directly with Restory — there is nothing to purchase inside the app. For invoices and contracts, write to support.
What we collect and whom we share it with — privacy policy.